Royal Ascot Hotel

Responsibilities: Greet guests warmly and handle check in and check out efficiently. Manage reservations, cancellations, and room allocations in the PMS (Property Management System). Answer and forward phone calls, emails, and guest inquiries courteously. Provide information about hotel facilities, services,…

Responsibilities: Supervise front desk staff, including receptionists and concierge personnel. Ensure smooth check in, check out, and reservation processes. Train, mentor, and evaluate front office staff performance. Handle guest complaints and resolve issues promptly and professionally. Maintain accurate records of…

Responsibilities: Maintain and update employee records in HR databases and filing systems. Assist in recruitment processes: posting job ads, scheduling interviews, and communicating with candidates. Support onboarding activities, including preparing offer letters, induction schedules, and employee documentation. Track attendance, leave,…

Key Responsibilities: Maintain and update employee records and HR databases. Assist with recruitment activities, including job postings, screening resumes, and scheduling interviews. Support onboarding processes for new hires, including documentation and orientation. Help organize employee training sessions and company events.…