Role Purpose: This function aims to provide, assist, inform and support customers, whether through the customer call or digital service center. The Customer Service Executive addresses and solves any customer feedback/questions/issues/disputes, across all customer service touchpoints, and proactively searches/sources online…
Role Purpose Own and scale the cloud infrastructure, CI/CD, and reliability of a regulated BNPL platform. Ensure secure, automated, and resilient delivery of production systems while supporting rapid product iteration in a fintech environment. Key Responsibilities Design, implement, and operate…
Role Purpose Own the overall security posture of the BNPL platform, ensuring protection of customer data, secure cloud operations, and compliance with Qatar Central Bank (QCB) regulatory requirements in a fintech context. Key Responsibilities Define and implement the company’s information…
Role Purpose Ensure stable, secure, and compliant day to day IT operations, supporting a regulated fintech environment while enabling efficient scaling of a BNPL product platform. Key Responsibilities Own IT operations, internal systems, and user access management Manage identity platforms…