Workforce Management Associate
United Arab Emirates, United Arab Emirates
Job Description
United Arab Emirates
Mar 27, 2023
Contract Full time
Our client is into the Retail Industry. They are now looking for a Workforce Management Associate to join them.
Roles & Responsibilities:
Mar 27, 2023
Contract Full time
Our client is into the Retail Industry. They are now looking for a Workforce Management Associate to join them.
Roles & Responsibilities:
- Performs call monitoring and provides trend data, quality reports, and feedback to Director, Member Connect.
- Participates in the design of call/email monitoring formats and quality standards.
- Uses quality monitoring data management system to compile and track performance at team and individual levels.
- Coordinates and facilitates call calibration sessions for call center staff.
- Perform other duties as assigned.
Bayt
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Job Detail
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Job IdJD1521631
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned