Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids\xe2\x80\x99 Club.

• Focus on proactive selling both Conference Space and Outlets including Food & Beverage, AV and all Hotel Services to wedding clients and social events primary, as well as development of school and government accounts to drive additional business to the hotel
• Solicit, negotiate, and book new and repeat business through various efforts (prospect calls, referrals, etc.) to maximize catering revenues to meet/exceed goals
• Plan, up-sell, and detail the meeting/function with the client including space requirements, times, equipment, menus, etc.
• Coordinate payment procedure to include: credit, prepayment, and billing instructions, etc.
• Complete the contracts, prepare the appropriate paperwork, coordinate with the appropriate areas in the hotel, and resolve any issues, complaints, and/or problems to ensure quality product delivery and customer satisfaction
• Manage event from beginning to end, processing all the information pertaining to the booking to include but not limited to:

• Prepare proposal, contracts, invoices and addendums
• Preparation of creative menus while always keeping in mind food cost, labor cost and facilities of the kitchen
• Confirm electrical, internet, telecommunication, audio-visual and where appropriate Exhibit requirements
• Obtain guarantees of food and beverage events for banquets and kitchen

• Maintain accurate, legible records, and files to provide group history, ensure future and current quality service and enhance future prospects

• Exceed personal sales and activities goals, monthly, quarterly, and annually
• Utilize Opera Sales & Catering System to track, solicit, book, and follow -up accounts
• Conduct site inspections with prospective and existing clients

Qualifications

• Minimum High School Diploma, Business School and/or Hotel School Diploma preferred
• Arabic Speaker
• Minimum two year experience in Catering, exposure to Banquet operation is a plus
• Minimum two years\xe2\x80\x99 experience in a luxury Hotel environment
• Candidate must have flexible schedule and ability to handle multiple tasks simultaneously
• Must be results oriented, enthusiastic and a strong team player
• Must be able to prioritize, organize and be self-efficient
• Computer experience at intermediate to advanced level is mandatory with knowledge of Windows 2003 (Excel, PowerPoint and Word, Access) Opera Sales & Catering and Meeting Matrix
• Must be flexible in terms of working hours especially during peak periods

Additional Information

Visa Requirements:

Please note that you must be eligible to live and work in Dubai.

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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will be kept confidential according to EEO guidelines.

Fairmont