Job Description

Overview

Conducts VTC conferences, operates VTC equipment such as VTC conferencing equipment, consoles, Digital Video Recorders (DVD), cameras, microphones, desktop and laptop computers supporting VTC events. Reports to the Site Manager as required.

Responsibilities

+ Coordinates with customers to ensure equipment is operational

+ Sets-up and operates VTC equipment

+ Establishes end to end secure and non-secure connectivity to support conferences

+ Establishes proper cable connection and routing to various Audio/Video and communication links

+ Adjusts sound and light levels for optimum performance of equipment and comfort of customers

+ Troubleshoots VTC and connectivity problems with local and distant end technical control facilities and help-desks to restore communication and resolve poor reception/transmission issues

+ Troubleshoots equipment; configures modems and data timing and transfer rates

+ Resolves connectivity problems with technical personnel

+ Performs weekly maintenance on all associated VTC equipment.

+ Operates, administers, and maintains the VTC Bridge. Required to manipulate the bridge to provide technical support for all VTC circuits attached

+ Performs other duties and assignments as required

Qualifications

+ Minimum Qualifications

+ Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.

+ High school diploma required or equivalent.

+ Active Secret Clearance.U.S. citizenship is required.

+ Experience

+ Requires a minimum of (5) years experience in Video Teleconferencing or Audio Video Productions.

+ Must be able to work rotating shift schedules which provide 24 hour day/7 day week coverage.

+ Working Environment

+ Working environment will be 98% indoor, 2% outdoor. Individual should be able to lift up to 40 lbs unassisted. The outside work environment will also be very hot due to conditions within the region. Personnel will also be required to stand for long periods of time.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.