Helpdesk Technician I
Job Description
Job Title: Helpdesk Technician I Job Location: Bahrain This position supports a US Military customer and may have a 24 x 7 support requirement which could include an Extended Workweek (EWW) or Shift Work during other than normal duty hours. Job Responsibilities: Sit at help desk and respond to walk-in customer questions Field trouble calls via the phone and computer trouble ticketing system Perform laptop imaging and basic IP troubleshooting Build user accounts on the domain Add and remove computers from a Microsoft domain environment Assign user accounts to appropriate groups and permissions Build exchange mailboxes Troubleshoot user email issues Troubleshoot printers and map shared printers Document trouble calls and computer/network actions for reporting purposes Field trouble calls via the phone and computer trouble ticketing system.
Job Requirements: 2 years of operational experience Must be a U.S. Citizen Must be able to successfully pass a pre-employment drug screen and a comprehensive background check US Secret Clearance Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(k) Plan Company-paid Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Cell Phone Allowance Tuition Reimbursement (after one year)
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Job Detail
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Job IdJD1452465
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationManama, Capital, Bahrain, Bahrain
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EducationNot mentioned