Job Description

As Business Partnership & Process Excellence Lead, you will be the bridge between the business and technology. Your mission is to ensure that the SAP enabled transformation delivers real value, embedding strong process governance and creating synergy across the organisation.

• Lead business partnership for the business, ensuring technology initiatives align with business priorities.
• Drive process excellence to standardise, optimise, and embed best practices.
• Govern demand intake, business case prioritisation, and SAP change/configuration management to ensure structured decision making.
• Champion continuous improvement, leveraging methodologies such as Lean Six Sigma to eliminate inefficiencies and drive innovation.
• Manage senior stakeholder engagement ensuring clear communication, alignment, and escalation management.
• Lead and develop teams across business partnership and process excellence, building a culture of delivery, collaboration and improvement.

Lead strategic IT transformation and enterprise-wide governanceThis is an ideal role for SAP experts that are enterprise architecture leaders

• Bachelor's degree in Business, Engineering, or related field (MBA preferred).
• Proven senior leadership experience (12 - 15 years) in process excellence, business transformation, or business partnership roles.
• At least 5 years working in an SAP environment (finance, retail, or O2C processes); SAP Signavio experience highly desirable.
• Strong track record in governing demand, portfolio prioritisation, and process redesign within complex organisations.
• Skilled in process improvement methodologies (Lean, Six Sigma, or similar) with a record of delivering measurable outcomes.
• Exceptional stakeholder management and influencing skills, with experience engaging 30-40 senior executives at C-suite/board level.
• Experienced people leader with the ability to build and mentor high-performing teams.

A leading organisation is undergoing a major transformation, including an ERP transformation. To support this journey, the IT organisation has defined a new Target Operating Model and is building leadership capability to strengthen governance, process discipline, and business alignment.
This is a high impact leadership role at the centre of a large scale transformation. You will shape how processes are designed and governed, ensure business IT alignment, and play a pivotal role in delivering measurable value from a large scale ERP transformation.

Skills Required