Job Description

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We are seeking an experienced Villa Supervisor to oversee the daily operations of a private villa for a prominent UHNWI family in Abu Dhabi. The ideal candidate will be responsible for managing a full household team, ensuring exceptional service standards, and maintaining smooth villa operations. This role requires someone with a strong hospitality background, preferably with butler experience, and accustomed to working in high-expectation UHNWI households.
This is a live-in role, managing one villa with a team of staff, and requires a candidate who is organized, firm, proactive, and able to maintain discretion and professionalism at all times.
Key Responsibilities
Household & Staff Management
Supervise and lead a team of employees including:
Prepare weekly duty rosters and shift schedules.
Ensure all staff deliver high-quality service and maintain discipline and professionalism.
Conduct regular training, performance checks, and task monitoring.
Villa Operations
Oversee day-to-day villa functionality, cleanliness, and readiness at all times.
Handle household logistics, procurement requests, and operational coordination.
Manage maintenance schedules and coordinate with contractors and service providers for repairs or planned works.
Butler & VIP Support
Act as a butler during VIP meetings, important gatherings, or special family requirements.
Ensure proper service etiquette, guest handling, and protocol aligned with UHNWI expectations.
Family Protocol & Security Coordination
Enforce villa rules and privacy protocols including:
No staff entry to the family area after a certain time
When family members visit, only designated staff may access assigned areas.
Maintain discretion, confidentiality, and high sensitivity to family privacy.
Household Coordination
Work closely with the family representative and report directly to HR.
Ensure smooth communication between staff and the family.
Support the daily operational needs of an active family with high movement.
Additional Notes
Not involved in event planning or organizing-this is handled by third-party providers.
Must be flexible with schedule; one day off weekly (day not fixed).
Must live within the villa compound as part of the role.
Candidate must have experience managing large teams in private households or luxury hospitality environments.
Requirements
Minimum 5-8 years experience in UHNWI / VIP household operations.
Prior experience as a Butler, Household Manager, or Villa Supervisor.
Proven experience handling large household teams.
Strong leadership, communication, and organizational skills.
Ability to maintain strict confidentiality and uphold family protocols.
Highly professional, disciplined, and detail-oriented.
Ability to multitask and handle fast-paced family environments.
Preferably single, or married with spouse living outside the UAE.
To view other vacancies we have, please check our website ( ) and follow us on our social media accounts - / / /
Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website.

Skills Required