Job Description

We are seeking a dynamic and experienced Valet General Manager to lead our valet parking operations. This role is essential in overseeing daily functions, ensuring exceptional customer service, and managing a dedicated team to deliver seamless valet experiences.

Job Responsibilities:

- Lead and manage all aspects of valet parking operations across designated locations.

- Recruit, train, and supervise valet attendants and staff to maintain high service standards.

- Develop and implement operational policies and procedures to ensure safety and efficiency.

- Monitor and analyze performance metrics to drive continuous improvement.

- Manage scheduling, payroll, and budgeting to optimize resources.

- Collaborate with clients and stakeholders to enhance service quality and address any concerns promptly.

- Ensure compliance with all regulatory and safety standards related to valet operations.

- Handle customer feedback and resolve issues to maintain customer satisfaction and company reputation.

Skills and Qualifications:

- Proven experience in managing valet parking or related customer service operations.

- Strong leadership skills with the ability to motivate and develop a team.

- Excellent organizational and multitasking abilities.

- Outstanding communication and interpersonal skills.

- Ability to analyze operational data and implement improvements.

- Knowledge of safety regulations and best practices in valet services.

- Customer-focused mindset with problem-solving capabilities.

- Flexibility to work various shifts including evenings, weekends, and holidays as needed.

Job Type: Full-time

Pay: AED15,000.00 - AED25,000.00 per month

Application Question(s):

Can Join Immediately
Experience:

Valet Parking: 10 years (Required) Hospitality: 10 years (Required)
License/Certification:

* UAE Driving License (Required)