Job Description

Temporary position (5 months)
Position: Ushers / Guest Assistants
Company Overview:
Star Services LLC is a leading event management company that specializes in providing top-notch services for high-profile events, concerts, and shows. We are committed to delivering exceptional guest experiences and ensuring the success of every event we manage.
Position Overview:
We are currently seeking enthusiastic and customer-oriented individuals to join our team as Ushers / Guest Assistants. As an Usher / Guest Assistant, you will play a vital role in creating a positive and welcoming atmosphere for our guests and ensuring their overall satisfaction during events.
Key Responsibilities:
- Greet guests as they enter the venue and assist with ticket scanning and seating arrangements
- Provide information about the event, venue, and facilities to guests
- Direct guests to their designated seats and assist with any special needs or requests
- Monitor guest behavior and address any disturbances or issues in a professional manner
- Ensure the safety and security of guests by following protocols and procedures
- Assist with crowd control and emergency evacuation procedures if necessary
- Provide exceptional customer service and handle guest inquiries and complaints promptly and effectively
- Collaborate with other team members to ensure a smooth and successful event
- Maintain a clean and organized work area before, during, and after events
- Attend pre-event meetings and training sessions as required
Qualifications:
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and high-pressure environment
- Strong problem-solving and conflict resolution skills
- Ability to stand and walk for extended periods of time
- Willingness to work flexible hours, including evenings, weekends, and holidays
- Must be able to pass a background check and drug test
We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Dynamic and exciting work environment
- Training and support from experienced professionals
- Chance to be a part of high-profile events and shows
If you are passionate about providing exceptional customer service and have a positive attitude, we would love to hear from you. Join our team at Star Services LLC and be a part of creating unforgettable experiences for our guests.

Skills Required