• Collaborate with project sponsors to determine project scope and vision
• Clearly identify project stakeholders and establish user classes, as well as their characteristics.
• Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
• Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
• Work with stakeholders and project team to prioritize collected requirements
• Research, review, and analyse the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes

• Analyse and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
• Asses existing software solutions to ensure features and functions have been enabled correctly and are optimized to the Firm\'s requirements
• Develop and utilize standard templates to accurately and concisely write requirements specifications
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team
• Where applicable, develop prototypes of interfaces and attributes based on user requirements
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
• Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted
• Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary
• Communicate changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood
• Provide guidance and/or instruction to junior staff members and to user base
• Understands the business systems application landscapes and provides 1st and 2nd level support
• Identifies and implements opportunities to improve quality of the Firm\'s data

• Degree in the field of computer science or information systems or equivalent experience
• Industrial Engineer qualification (advantageous)
• 3+ years\' related work experience

• Demonstrated knowledge of the legal industry\'s core business process and operations
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Proven experience with SQL scripting and report writing
• Proven experience with LEAN/ Six Sigma process improvements
• Experience overseeing the design, development, and implementation of software and hardware solutions, systems, or products
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language
• Exceptional analytical and statistical skills with the ability to apply them to systems issues and products as required
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
• Understanding of application development and software development life cycle concepts
• Extensive experience with the software applications, including Document Management Systems, Office365, Power Apps, Power BI, SQL, CRM and ERP systems
• Proven experience working with RPA systems

• Able to exercise independent judgment and take action on it
• Excellent analytical, mathematical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Strong client service orientation
• Experience working in a team-oriented, collaborative environment

Al Tamimi & Company