Job Description

Business Systems Analyst

**Mussafah - United Arab Emirates**

**About us**

We are a global technology company, driving energy innovation for a balanced planet.

Together, we create amazing technology that unlocks access to energy for the benefit of all.

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice - and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

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The PSD Business System Administrator is responsible for operating the business system and deliver user support in the assigned organization. The PSD Business System Administrator is also responsible for maintaining business systems, preparing reports and analysis for assigned accounts/tasks. The position reports to the PSD Manager.

Successful Position holders are excellent communicators, enjoy solving problems, and work well in teams.

**Roles and Responsibilities:**

+ Provide backup to the Job Delivery Lead and PSD Managers in their absence.

+ Ensure consistent and ongoing business system usage.

+ Provide user assistance as required and coordinate the local user community.

+ Deliver local user training as needed.

+ Coordinate the creation and maintenance of user accounts in the system.

+ Monitor and ensure authorization of system account requests.

+ Police and correct system errors and remove obsolete and duplicate items.

+ Track and ensure a response to all system feedback, Help requests, bugs, and idea submissions.

+ Maintain an organized archiving/e-filing system of corporate documents.

+ Handling sensitive information in a confidential manner.

+ Contribute to quality customer service.

+ Client Database capture for MS analysis.

+ Convert client activity to revenue estimates, assist in maintaining Revenue MS input in GAC

+ GAC data integrity, All EMG WEC data captured and GAC updated with the same. Feedback to OFS on errors and issues with customer activity

+ EMG WEC Pricebook management, Manage WEC Pricebook creation and maintenance

**Qualifications and Experience:**

+ Years of specific experience: 3+ years of relevant experience

+ Proficiency in Excel to manage a database

+ Strong HSE skills and customer service skills.

+ Fluency in English.

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.