Job Description

We are hiring a full-time

Travel Sales & Operations Executive

for our Dubai-based inbound tourism company,

Khushi Tourism

. This role is best suited for someone energetic, well-spoken, and passionate about closing tourism leads, organizing UAE-based experiences, and managing tour operations efficiently from our travel desk office.

You will work closely with the management and tour consultants to

convert leads, support daily bookings

, and manage client coordination for tours, activities, and optional ticketing services.

Key Responsibilities:

Lead Handling & Sales

Handle tourism inquiries from platforms like WhatsApp, Instagram, and email Communicate tour package details clearly and persuasively Convert inquiries into confirmed bookings (sightseeing, safaris, cruises, etc.) Prepare and share custom quotes, package breakdowns, and itineraries Follow up with potential clients to close leads quickly

Tour Operations & Booking Coordination

Confirm tours with suppliers (Desert Safari, City Tours, Cruise, etc.) Manage daily schedules and tour booking calendars Coordinate pickup timings and service instructions with clients and drivers Prepare booking confirmations, invoices, and basic reports Maintain records of all bookings and payments

Travel Desk Support

Assist in flight bookings and issuing air tickets (if required) Handle basic hotel inquiries or bookings when needed Offer support for last-minute bookings and urgent customer needs Ensure smooth guest experience from arrival to departure

Office & Admin Work

Work from our travel desk setup (office-based; 3-seater workspace) Assist in printing, organizing files, and replying to inquiries Maintain communication logs and payment records Coordinate with the tour consultant on daily priorities
Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month

Application Question(s):

Do you have at least 1 year of experience in tourism, travel desk, or customer service/sales roles? * Do you have basic skills using WhatsApp Business, Instagram, MS Word, or Excel?