Job Description

Travel & Ticketing Specialist

The Travel and Ticketing Consultant is responsible for coordinating and managing all travel-related services for university staff, faculty, and students. This includes booking flights, issuing tickets, arranging accommodation, ensuring cost-effective travel solutions, and providing support for study tours, conferences, seminars, exchange programs, and official delegations.

We are looking for a proactive, creative, and sales-driven Travel agent who also has experience in air ticketing and GDS systems (Amadeus preferably)

Key Responsibilities:

Design exclusive tailor?made travel itineraries and products (not just reselling partner programs). Issue air tickets using GDS (Amadeus) and manage bookings. Actively search for new clients (expats & Emiratis) and build relationships. Negotiate with partners to create unique travel packages. Bring ideas, develop products, and drive sales. Travel & Ticketing Services Handle domestic and international travel requests for staff, faculty, and students. Book and issue airline tickets using approved travel systems or through travel agency partnerships. Arrange hotel reservations, transportation, and visa assistance as required. Provide guidance on travel policies, routes, schedules, and cost-effective options. University Programs & Events Support Coordinate group travel for academic tours, student exchange programs, study abroad, conferences, and delegations. Ensure smooth logistics for invited guest speakers, visiting professors, and international participants. Policy Compliance & Documentation Ensure all travel requests comply with the university's travel policy and budget. Maintain accurate travel records, invoices, and reports for auditing and reimbursements. Prepare travel expense reports and assist with settlement of claims. Vendor & Airline Relations Liaise with airlines, hotels, and travel agencies to secure best rates and services. Negotiate corporate deals and discounts for the university. Customer Service & Support Provide 24/7 support during emergencies or changes in travel itineraries. Handle travel-related queries promptly and professionally.
Requirements:

Experience in air ticketing and working with GDS (essential). Proven background in luxury travel/hospitality. Self?starter, creative thinker, able to work without micromanagement. Fluent in English and Arabic. Passion for travel and excellent client service skills.
Qualifications & Skills:

Bachelor's degree in Business Administration, Hospitality, Travel & Tourism, or related field. Certification in IATA, Amadeus, Galileo, or other ticketing systems (preferred). Minimum 2-4 years of experience in travel and ticketing, preferably in an academic or corporate environment. Strong knowledge of airline reservations, ticketing systems, visa processes, and travel regulations. Excellent communication and negotiation skills. Strong organizational and time management abilities. Ability to handle multi-destination group travel arrangements.
Location

Ras Al Khaimah

Job Type: Full-time

Ability to commute/relocate:

Ras al-Khaimah: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Language:

English & Arabic (Preferred)
Location:

* Ras al-Khaimah (Required)