Job Description

TRANSFORMATION PROGRAMME DIRECTOR - BACK OFFICE EFFICIENCES LOCATION - LONDON, DUBAI OR PALMA 130,000 - 150,000 Who youaEUR(TM)ll be working for: My customer is looking for a globally experienced Transformation Director for Back Office Efficiencies to join their hugely successful and very well-established international travel business. With operations in over 120 countries and a significant head count within their numerous contact centres, they are driven by providing a dynamic, innovative, gratifying, service to their travel business partners and customers. What youaEUR(TM)ll do: This international business has multiple locations globally including contact centres. As the Transformation Director for Back Office Efficiencies, UX (customer and colleague) will be at the forefront of your skills toolkit together with collaboration and change management. You will use your high level of competency and experience in these areas to define, implement and manage the back-office transformation programme for finance, contracting, data entry, mapping, contract loading, admin and customer service functions. This is a dynamic and disruptive, industry leader, so applying your knowledge of latest tech, AI and machine learning will also be required. Ultimately what you do will streamline back-office processes. What theyaEUR(TM)re looking for:

• Back-office transformation projects for international businesses with multiple locations
• Highly analytical and technical
• Experience in introducing and implementing projects which include AI and machine learning
• Collaborative
• Change management skills
• Highly strategic decision maker and problem solver
• Excellent communication and relationship building skills
• Ability to travel internationally

What theyaEUR(TM)re offering:

• Excellent basic salary
• Bonus
• Medical
• Travel discounts
• Private medical
• Long term incentive programme
• Excellent Company Culture

This Transformation Director for Back Office Efficienies role in the travel industry, is being recruited by Fiona Morrison-Arnthal and Ambitions Recruitment, a boutique recruitment agency, specialising in travel and hospitality roles, and known for sourcing hard to find talent. Travel industry recruitment in the UK is our speciality. IMPORTANT

• If this role ticks your boxes and youaEUR(TM)ve got the relevant experience, then do click and apply
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Job Type: Full-time Salary: AED600,000.00 - AED680,000.00 per year