Job Description

Overview:
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai's ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.
This role comes under our Five Guys umbrella, and we are seeking to hire a Training Supervisor to lead the delivery of store-level training programs that build employee capability, drive operational excellence, and support career progression--ensuring alignment with Five Guys' brand standards and business goals
Note - Candidates must have a car and a driving license for this role. Responsibilities:

• Assist in designing and implementing training programs aligned with brand and organizational goals.
• Focus on station/store-level training under the supervision of the Training Manager.
• Overseeing training operations by managing training schedules, resources, and facilitators.
• Ensuring training quality and relevance, aligning content with business needs and compliance standards.
• Supporting employee development, helping staff build skills for current roles and future growth.
• Ensure employees adherence to UAE localization policies and targets through effective training and monitoring.
• Complete HR operational requirements by tracking training outcomes, ensuring timely follow ups and maintaining accurate documentation.
• Track training outcomes and assess effectiveness using KPI's and ROI metrics periodically.
• Provide hands-on training and support in stores as needed
• Recommend and implement data-driven enhancement programs
• Gather feedback from trainees and managers to identify areas for improvement
• Carry out any other reasonable task as assigned by the management.

Qualifications:
Preferred Educational Qualifications and Professional Certifications

• Bachelor's degree in Hospitality Management

Experience

• Minimum of 3 years' experience in food and beverage industry and reporting in a fast paced and dynamic environment

For more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/
Note
Due to a high influx of profiles, only shortlisted candidates will be contacted

Skills Required