to support the planning, coordination, and delivery of training programs across our business units. The role focuses on onboarding, operational training, compliance training, and continuous skill development for both Front-of-House (FOH) and Back-of-House (BOH) teams.
The ideal candidate should have hands-on experience in training coordination within hospitality or retail environments and be comfortable working across multiple locations.
Key Responsibilities
Coordinate and conduct
induction and onboarding programs
for new joiners
Support delivery of
operational training
for FOH, BOH, and support teams
Assist in organizing
barista, service, kitchen, safety, and soft-skills training
Maintain and update
training calendars, attendance records, and training reports
Track mandatory training requirements (Hygiene, HSE, Fire Safety, etc.)
Support Department Heads in identifying
training needs and skill gaps
Monitor training effectiveness and collect feedback for continuous improvement
Assist in preparing
training materials, presentations, and SOPs
Coordinate with external trainers, vendors, and internal facilitators
Maintain accurate
training documentation and compliance records
Requirements & Qualifications
Bachelor's degree in
HR, Hospitality Management, Training & Development
, or a related field
2-4 years of experience
in a Training / L&D role (Hospitality or Retail preferred)
Strong understanding of
F&B operations
(FOH & BOH exposure is an advantage)
Good communication and presentation skills
Ability to coordinate training across
multiple outlets/locations
Proficient in
MS Office (Excel, PowerPoint, Word)
Well-organized, detail-oriented, and able to manage multiple tasks
Knowledge of
Qatar labor compliance, hygiene & safety training
is a plus
Candidates currently based in Qatar with a transferable visa preferred
Job Type: Full-time
Pay: QAR6,500.00 - QAR7,000.00 per month
Experience:
Training & Development: 2 years (Required)
F&B: 1 year (Preferred)
License/Certification:
* Train the Trainer Certification (Preferred)
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