Training Officer Hospitality

Dubai, United Arab Emirates

Job Description

Applications are invited from suitably qualified & experienced candidates to join our team as Training Officer from Hospitality background. The key duties & responsibilities of this position includes, Duties & Responsibilities;
  • Researches and leads the operational department to achieve the following:
  • Quality Control: performance evaluation to identify the difference between actual performance and objectives
  • Improved Quality; establish the infrastructure and team to implement quality improvement efforts.
  • Prepares a study and recommendations for application assessment system audits for controlling the quality of services in the restaurant.
  • Reviews all reports, initiates and drafts forms, for quality management plans and statistics.
  • Consults and coordinates with the management and operational heads to determine SOP requirements and provide quality assessment review of SOP for concern departments.
  • Assists all departments with regulatory audits.
  • Leads the operational departments in determining the service aspects to be monitored.
  • Develops appropriate indicators to measure the quality of service aspects.
  • Collects data for such indicators and setting the standard results.
  • Initiates and Endorses Quality standards check list for all departments and ensure timely execution.
  • Prepares Annual Audit Plan for all departments identifying schedule and time frames.
  • Supports all departments in developing cutting edge functional excellence and in developing leadership capabilities.
  • Identifying individual and company training needs through staff appraisals and meetings with managers.
  • Prepares training plans & programs to meet the identified training needs.
  • Evaluates training to ensure the effectiveness of training is monitored.
  • Can join immediately with Visit or Cancelled Visa
***Preferably Female*** Job Type: Full-time

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Job Detail

  • Job Id
    JD1612257
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned