Minimum of five (5) year of experience in an Instructor / Trainer position, teaching or coaching personnel, in information technology disciplines.
Minimum three (3) years of formal instructional experience, including lesson plan development as well as classroom and hands-on training. Must exhibit strong organization and communication skills.
Capable of expertly communicating technical information in English, both written and verbal. Familiar with Microsoft Office 2016 (SharePoint, Word, Power Point, Excel, Outlook, Vision, Access and OneNote); Maximo, AutoCAD, Adobe Acrobat, Captivate, Illustrator and Photoshop authoring tools a plus.
Must possess the ability to quickly learn new programs, processes, tools or skills and develop training programs around that knowledge. Must be a self-starter
Requirements
Customer Service Training Certification; Instructor / Trainer Certification (s)
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