The Training Coordinator will be a responsible for the smooth running of SNA Academy training events and maintaining records of the Academy’s contracts, KPIs & revenues. He/she will serve as the main point of contact for internal trainings and will receive great opportunities to learn and take part in team-based projects. Key Responsibilities
To ensure that all SNA Academy training events and logistics are handled with ultimate efficiency, effectiveness and promptness, your tasks and duties will include, but not limited to:
Manage in-house training facilities and equipment and monitor SNA Academy mailbox.
Oversee project timelines, including program logistics, calendar management, program inventory list and program logistics communications.
Locate and secure training spaces for all upcoming learning and development workshops and programs and ensure that catering orders are submitted and tracked on time.
Coordinate registrations, attendee lists, training rooms set up and arrange for workshop materials and giveaways.
Track and maintain training archives, reports, and invoices.
Manage the onboarding of new trainees and promptly respond to their inquiries, and provide them with the assistance they need until fully settled
Manage SNA Academy satisfaction survey and analyse responses and identify areas for improvement.
Provide continuous improvement and propose initiatives that would help enhance current practices and procedures in both training operations and logistics.
Manage relationship with the partnered universities and aim at attracting top talent to be part of SNA Academy.
Key Skills, Experience and Educational
Bachelor’s degree in Media, Communication, Business Administration or other relevant field.
1-2 years of experience in similar role.
Academic or Media background is highly desirable.
Strong written and verbal communication and interpersonal skills.
Good command of MS Office and PPT presentation skills.
Excellent organizational skills, manages time and change effectively, and successfully juggles multiple projects simultaneously.
Confidence to work with all levels of employees and managers.
Event management or learning & development experience a plus.
Fluent in Arabic and English (both writing and speaking).
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