Trainee-Customer Service Job in FRESHILICIOUS BUSINESS LLC

Trainee Customer Service

Dubai, DU, AE, United Arab Emirates

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Job Description

Respond promptly to customer inquiries via phone. Handle complaints and provide appropriate solutions and alternatives within time limits. Keep accurate records of customer interactions and transactions. Follow up to ensure customer issues are fully resolved. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with internal teams to address complex issues and improve customer satisfaction.

Qualifications:

High school diploma or equivalent (Bachelor's degree preferred). Proven experience in customer service or a related role. Excellent communication and problem-solving skills. Strong computer literacy and familiarity with CRM software Ability to handle stressful situations with patience and professionalism. Multitasking, organizational, and time management skills Handle complaints and provide appropriate solutions and alternatives within time limits. Keep accurate records of customer interactions and transactions. Follow up to ensure customer issues are fully resolved. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with internal teams to address complex issues and improve customer satisfaction.

Work From Home

Spouse/ Own Visa are preferred

Female Candidate are preferred

Language:

English (Required) malayalam(Required)
Education Qualification

Graduate in any field

Ready to Join Immediate !

Job Types: Full-time, Fresher

Pay: AED1.00 - AED1,500.00 per month

Application Question(s):

Have Knowledge in CRM Software?
Language:

* English&Malayalam (Required)

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