Job Description

• Job Purpose

The Used Car Manager is responsible for overseeing all aspects of the used vehicle operations within the dealership. This includes managing the acquisition, pricing, and local & Export sales of pre-owned vehicles, ensuring profitability, maintaining inventory, and delivering excellent customer service.

• Job Responsibilities

• Source and acquire quality pre-owned vehicles through trade-ins and other buying channels.
• Maintain optimal inventory levels and manage stock turnover to minimize aging vehicles.
• Ensure vehicles are prepared for sale through inspection, reconditioning, and necessary repairs.
• Set competitive pricing strategies based on market research, demand, and vehicle condition.
• Monitor market trends and adjust pricing to maximize profitability.
• Develop and implement promotional strategies to drive used car sales
• Drive sales performance by setting and achieving monthly sales targets.
• Lead and motivate the used car sales team, providing training, coaching, and performance feedback.
• Ensure a positive customer experience by maintaining high standards of professionalism and service.
• Address customer inquiries, complaints, and concerns promptly and effectively.
• Maximize gross profit margins on all used vehicles sold.
• Work with the finance and insurance (F&I) department to structure deals that meet customer needs and profitability targets.
• Monitor expenses and manage budgets related to used car operations
• Maintain accurate records for vehicle purchases, sales, and reconditioning.
• Oversee the preparation and submission of all required documentation, including titles and warranties.
• Foster a collaborative environment between the used car department and other dealership teams.
• Provide leadership, guidance, and support to the sales team, ensuring they have the tools and resources to succeed.

• Job Requirements

Qualifications * Diploma / Bachelor Degree / Business Management, preferably in Automotive Industry.

• -10 years of sales experience within the automotive in similar roles, out of which at least 3 years must involve supervisory used car sales operations

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