Nair Systems is currently looking Trade Innovation Technical Support Administrator for our Qatar operations with the following terms & conditions. Key Responsibilities: System Administration & Maintenance . Manage, monitor, and maintain the Finastra Trade Innovation (FTI) application, database, and interfaces. . Perform daily system health checks, batch monitoring, and job scheduling. . Apply configuration changes, patches, and upgrades in coordination with vendors and internal teams. . Ensure optimal system performance, availability, and reliability.
Technical Support . Provide Level 1 and Level 2 technical support for trade finance system incidents and service requests. . Troubleshoot application, integration, and data-related issues between FTI and other banking systems (e.g., Core Banking, SWIFT, DMS). . Log, track, and resolve incidents within SLA through the IT service management system. . Liaise with Finastra support and internal IT teams for complex issues (Level 3 escalation). Integration & Interface Management . Monitor and support interfaces between Trade Innovation and: . Core Banking Systems (e.g., equation ) . SWIFT Alliance Access . FCC, Fbmm,Compliance systems, etc. . Perform reconciliation and data validation of interface transactions. . Support automation scripts, message queues (MQ), and integration APIs.
Configuration & Deployment . Manage user profiles, roles, and system access in accordance with IT security policies. . Configure product parameters, workflow rules, and limits as per business requirements. . Participate in testing and deployment of new system features, patches, and upgrades (UAT, SIT). . Maintain documentation for configuration, setup, and technical procedures. Joining time frame: 2 weeks (maximum 1 month) Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at
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