and understands the unique travel preferences of clients from Kerala or similar backgrounds.
Responsibilities:
Assist customers in selecting and customizing tour packages based on their needs.
Handle inquiries through phone, WhatsApp, email, and social media.
Offer accurate details about destinations, itineraries, pricing, and inclusions.
Build and maintain strong relationships with clients through excellent service.
Coordinate with internal teams (operations, marketing, etc.) to ensure seamless tour arrangements.
Meet achievable sales and service targets.
Requirements:
Previous experience in travel, tourism, or customer service is an advantage.
Strong communication skills with a
customer-first approach
.
Fluency in
Malayalam
,
English
and
Hindi
is required.
Friendly, detail-oriented, and proactive in helping clients.
Comfortable using basic computer systems and social media platforms.
What We Offer:
Competitive salary + attractive performance incentives.
Supportive, team-oriented work environment.
Opportunities for growth in a fast-expanding travel brand.
Training and guidance to enhance your travel industry knowledge.
Note:
This position is especially suited for
Female
candidates who are fluent in
Malayalam
, as many of our clients prefer service in their native language.
If you're enthusiastic about travel and enjoy creating memorable experiences for others, we'd love to hear from you!
Job Type: Full-time
Experience:
Tour Sales Consultant: 2 years (Required)
Language:
* Malayalam (Required)
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