Time Service Delivery Expert German Language
Cairo, Egypt
Job Description
-Support the team in the operational conversion of P&O strategic objectives. -Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide. -Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management). -Track service requests and troubleshoots – analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control. -Support evaluation of the services / processes / continuous improvement in scope. -Contribute to P&O Services projects at country or BU level
Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Minimum requirements
Operations Management and Execution English Optimizing Customer value by co-creating and developing compelling customer focused solutions Proactive thinking Problem solving
Division
CTS
Business Unit
HR NBS
Country
Egypt
Work Location
Cairo
Company/Legal Entity
NOV PHARMA EGY
Functional Area
Human Resources
Job Type
Full Time
Employment Type
Regular
Shift Work
No
Early Talent
Yes
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Job Detail
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Job IdJD1406686
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCairo, Egypt
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EducationNot mentioned