We are looking for professional Over-the-Phone Interpreters (OPI) / Video Remote Interpreters (VRI) fluent in Tetum and English to facilitate real-time communication between clients and Limited English Proficient speakers across various industries, with a primary focus on healthcare and medical interpretation. Daily responsibilities include rendering accurate and complete interpretation, maintaining professional conduct, and ensuring clear communication between parties.
Requirements
Your background and experience
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Native fluency in Tetum, fluent in English.
Minimum of 1 year of professional OPI or VRI experience with a recognized interpretation provider.
Strong knowledge of medical terminology; legal terminology is a plus.
International healthcare interpretation certifications (e.g., PICSI, ALTA, HIPAA) are an advantage.
High emotional intelligence and cultural sensitivity.
High level of communication, listening, note-taking, and memory retention skills.
Responsibilities
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Provide accurate, complete, and unbiased interpretation between Tetum and English.
Apply interpreter's code of conduct and maintain professionalism at all times.
Demonstrate knowledge of healthcare and medical terminology.
Take notes efficiently during calls to ensure accuracy.
Support effective communication across industries while ensuring confidentiality.
Participate in internal training and pursue professional certifications.
Collaborate with team leaders and maintain service quality standards.
Technical Requirements
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As this is a fully remote position, you must ensure that your home office setup complies with the following requirements:
Internet
Dedicated high-speed, private, and secure internet connection.
Minimum download speed: 10 Mbps.
Minimum upload speed: 3 Mbps.
Wired internet connection (Ethernet). Wi-Fi is not permitted.
System
Minimum Windows 10 operating system.
Processor:
Dual Core, 2 GHz or higher (Intel Core i5 or above recommended).
Minimum 8 GB RAM.
Chromebook or Mac devices are not allowed.
Equipment:
Single computer or laptop that meets the system requirements. (No tablets or mobile devices permitted.)
Noise-canceling, wired USB headset with built-in microphone (no Bluetooth or 3.5mm adapters).
Computer must operate in "High Performance" mode, plugged into power (not on battery).
Benefits
What we offer you
Fully remote role with flexible scheduling (full-time or part-time).
Immediate start after onboarding and certified training.
Competitive monthly payments.
Supportive, collaborative team environment with a strong corporate culture.
External monitors and connectors are allowed if compatible.
* Contract type of employment.
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