Key Responsibilities:
Engage with customers to capture feedback, testimonials, and success stories
Conduct in-person or virtual interviews with clients and visitors
Collect written, video, and audio testimonials (with consent and proper documentation)
Collaborate with marketing to use testimonials in campaigns, websites, social media, etc.
Maintain a structured database of all collected testimonials
Ensure all testimonials align with brand tone and comply with legal/consent standards
Track and report on testimonial outreach and impact
Requirements:
Excellent communication and interpersonal skills
Strong interviewing and storytelling abilities
Experience in customer-facing roles or marketing/content creation
Comfortable working with people from diverse backgrounds
Basic understanding of content usage rights, permissions, and media handling
Based in the UAE with availability for immediate start preferred
Prior experience in real estate, hospitality, or retail (a plus but not required)
What We Offer:
Full-time role with competitive salary
Work in a dynamic, people-first environment
Opportunities for growth in marketing and brand communications
Be part of a brand that values real stories and authentic voices
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