Tenant Coordinator

Dubai, United Arab Emirates

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Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day Overview of the role: To act on behalf of the Landlord as his representative to coordinate Tenants designs & fitout, to ensure these are compliant with the Landlords specifications, design guidelines and lease requirements, so the Tenant opens on the required centre opening date.
What you will do

Review Lease agreements (AFL) and prepare the Tenant Requirement Summary sheet (TRS)
Monitor base build conditions of allocated units. Prior to unit handover snag with the base build contractor to ensure the handover to the Tenants is as per the Lease agreement.
Handover allocated units to Tenants upon nominated access date.
Work closely with the Landlords Retail Design Team (RDT) to ensure compliance with the Landlords design criteria and Tenants are working within agreed milestone specific to concept and detailed design submittals.
Monitor design and construction progress as fitout continues and Troubleshoot potential design, construction and programme issues.
Process, monitor and drive change control requests to allocated units to EI’s and ensure changes as highlighted are being made on site.
Ensure the Tenants have paid in full all their financial obligations prior to consent to trade certificate being issued.

JOB CONTEXT: The Tenant Coordinator (TC) will report to the Senior Tenant Coordinator allocated to them, however, channels exists for the TC to directly communicate with the Head of the Tenant Coordination department at weekly meetings or as and when required
Required Skills to be successful:
Job-Specific Skills:

Strong communicator
Organize and prioritize work
Perform under pressure
Adapt quickly to changing circumstances
Work effectively within a team
Must have a strong understanding of AutoCAD
Administrative skills with strong computer literacy

Behavioural Competencies :

Customer Focused

Individual Accountability

Continuous Improvement

Personal Leadership

Teamwork

LEADing Self

Customer Centricity/Focus
Initiative & Commitment to Achieve Customer Satisfaction
Problem Solving & Decision Making

Results Ownership
Business Awareness
Planning & Organising

Creativity & Innovation
Change Orientation & Adaptability

Inspires Commitment
Influencing
Diplomatic

Team Orientation & Cross Cultural Understanding
Communication & Diplomacy
Conflict Management

Technical Competencies : Competency levels (1-Basic understanding; 2-Basic Application; 3-Practical Application; 4-Skilful Application; 5-pecialist; 5-Mastery)

Competency

Level

Competency

Level

Written Communication

Mastery

Reporting / Presentation

Mastery

Design Principles

Mastery

Document Control

Mastery

Project Management Skills

Specialist

Construction and MEP background

Specialist

Financial Analysis

Practical Application

MS Office including (excel/ words/ Powerpoint)

Specialist

Budgeting and planning

Practical Application

QS/QA

Mastery

AutoCAD

Mastery

Problem Solving / Effective Communication

Mastery

What equips you for the role:
Minimum Qualifications and Knowledge: Degree or equivalent level of education in any discipline preferable but not mandatory, dependent on previous experience and aptitude.
Minimum Experience: Minimum of 3 years’ experience as TC in the Retail industry with ssound knowledge of Tenancy procedure and regulations in the UAE.
About Al-Futtaim Group Real Estate
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.

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