Job Description

The Telecaller position in Dubai offers an exciting opportunity for dynamic individuals to engage with potential customers and promote products or services. As a Telecaller, you will be responsible for making outbound calls to clients, providing them with information, and assisting them in making informed decisions. This role is essential for driving sales and enhancing customer satisfaction.
Responsibilities: * Conduct outbound calls to potential customers to promote products and services.

• Provide accurate information and answer queries related to the offerings.
• Maintain a detailed record of customer interactions and transactions.
• Follow up with leads and convert them into sales opportunities.
• Achieve monthly sales targets and contribute to team goals.
• Gather customer feedback and report on market trends.
• Assist in developing scripts and strategies for effective communication.
• Collaborate with the sales team to identify new business opportunities.
• Ensure compliance with company policies and procedures during calls.
• Participate in training sessions to enhance product knowledge and sales techniques.

Preferred Candidate: * Excellent communication and interpersonal skills.

• Proven experience in telecalling or sales roles.
• Ability to work in a fast-paced environment.
• Strong persuasive and negotiation skills.
• Detail-oriented with good organizational skills.
• Proficiency in using CRM software.
• Fluency in English; knowledge of Arabic is a plus.
• Self-motivated and target-driven.
• Ability to handle rejection and maintain a positive attitude.
• Team player with a collaborative mindset.