Job Description

Telecaller for Banking Products

Company:

First Gulf Finance

Location:

UAE

Employment Type:

Full-Time

About First Gulf Finance

First Gulf Fin Commercial Broker LLC (FGF) is a leading financial services provider in the UAE, offering a range of innovative and tailored financing solutions to individual and corporate clients. We are committed to delivering exceptional customer service, providing a seamless experience to all our customers. Join us in shaping the future of finance while building strong, lasting relationships.

We are seeking a dynamic and customer-focused

Telecaller

to join our team. The ideal candidate will play a key role in building and maintaining strong relationships with existing clients and prospects, ensuring that all their financial needs are met efficiently and effectively.

Key Responsibilities

Client Relationship Management:

Establish and maintain strong relationships with existing and potential clients by providing exceptional customer service and financial advice.

Sales & Business Development:

Identify and pursue new business opportunities to grow the client base. Promote and sell banking products and services, including personal loans, corporate finance, and other financial products.

Customer Needs Analysis:

Conduct thorough needs analysis for clients to recommend suitable financial products that meet their specific requirements.

Documentation & Compliance:

Ensure all customer documentation is accurate, complete, and compliant with regulatory requirements.

Cross-Selling & Upselling:

Identify opportunities to cross-sell or upsell financial products to existing clients, helping them achieve their financial goals.

Customer Support:

Provide ongoing support to clients, addressing inquiries, concerns, and resolving issues in a timely and professional manner.

Market Research:

Keep up to date with market trends and competitor offerings to effectively position FGF's products and services.

Qualifications and Requirements

Experience:

Minimum 2 years of experience in a relationship management, sales, or customer service role within the financial services industry.

Education:

Bachelor's degree in Business, Finance, Marketing, or a related field. Additional certifications in finance or banking are a plus.

Skills:

Strong interpersonal and communication skills. Ability to build and maintain long-term client relationships. Sales-driven with a results-oriented approach. Excellent problem-solving and negotiation skills. Knowledge of financial products and services.

Language:

Fluency in English is required. Proficiency in Arabic is a plus.

Location:

Must be based in the UAE.

What We Offer

Competitive salary and performance-based incentives. Opportunity to work in a dynamic and fast-paced environment. Career growth and development opportunities within the company. A supportive and collaborative work culture.

How to Apply

Apply only if you are available in UAE and read job description properly before applying so that not to ask unnecessary questions to HR about the Job Role.

Please submit your updated resume to info@firstgulffinance.ae or hr@firstgulffinance.ae, what's app-0529325554

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED5,000.00 per month

Education:

Bachelor's (Required)
Experience:

Banking: 1 year (Required)
Language:

* English (Required)