Technology Release Manager

Dubai, United Arab Emirates

Job Description

About us:
Having a global presence and embracing a diverse range of nationalities, our company warmly welcomes you. We take pride in our diversity, cultivating a vibrant working environment, and nurturing continuous growth. Alongside our outstanding leadership, we embrace an open-door policy, fostering a welcoming and trustworthy environment where everyone\'s input is valued. The opportunities for career advancement are endless, and your unique contributions will enhance our collective strength. We are a regulated London-based financial brokerage firm, and our global reach extends to 12 countries, with ongoing growth initiatives. Our mission since 1990 has been to deliver an unparalleled trading experience that adheres to fairness and transparency in every aspect; an environment that allows our clients to gain knowledge, evolve, and trade securely.
Role Overview:

To enhance our deployment processes and maintain high standards of quality, we require a Technology Release Manager. This role is critical for managing our QA and UAT frameworks and ensuring that new deployments transition seamlessly to Production. The Technology Release Manager will be responsible for coordinating with multiple teams, including Technology Development, Data Engineering and Trading Support and obtaining business sign-offs for release candidates from internal functions e.g. Operations, Marketing etc. This role is crucial for streamlining our release processes and improving overall quality and efficiency in deployments to Production. The Technology Release Manager will play a key role in enhancing our Technology department\'s capabilities and ensuring that we meet our strategic goals for delivery.
Job mission:

The Technology Release Manager will oversee the entire release management lifecycle, including scheduling, coordinating, and managing releases across the company for multiple applications and services. This includes managing risks and resolving issues that affect release scope, quality, and schedules. The role will also involve leading the effort in defining the Technology department\'s release management processes and being the authoritative source for sound business communications during periods of high change and strategic project releases. As the Technology Release Manager at Hantec Markets, the individual will assume ownership of the strategy and management of all technological environments, encompassing Development, UAT, Staging and Production. This role involves developing a comprehensive strategy for efficient utilisation and maintenance of these environments, ensuring they align with release cycles and meet the diverse needs of the Technology teams.
Responsibilities include:

1. Release Planning and Scheduling:
  • Develop and implement detailed release plans, defining key milestones, deliverables, and timelines.
  • Coordinate with different teams to ensure alignment with overall project timelines and business objectives.
2. Quality Assurance (QA) Oversight:
  • Establish and maintain rigorous QA processes.
  • Ensure that all releases meet the highest quality standards through thorough testing and validation.
  • Develop metrics to measure and improve the quality of releases.
3. User Acceptance Testing (UAT) Management:
  • Facilitate and oversee UAT processes, ensuring that user feedback is effectively incorporated.
  • Work with the Business and Technology teams to establish UAT criteria and ensure thorough testing.
4. Risk Management and Issue Resolution:
  • Proactively identify risks associated with releases and develop mitigation strategies.
  • Address and resolve issues that arise during the release process, ensuring minimal impact on project timelines and quality.
5. Cross-Team Coordination and Communication:
  • Act as the central point of contact for all release-related activities.
  • Facilitate effective communication between Technology Production, Technology Development, Data Engineering, Trading Support and business stakeholders.
6. Stakeholder Engagement and Reporting:
  • Regularly update stakeholders on release progress, risks and issues.
  • Prepare and present release reports and metrics to senior management and key stakeholders.
7. Process Improvement and Best Practices Implementation:
  • Continuously evaluate and improve release management processes.
  • Implement industry best practices to enhance efficiency and effectiveness.
8. Release Documentation and Knowledge Sharing:
  • Ensure comprehensive documentation of all release processes and changes.
  • Promote knowledge sharing across teams to improve understanding and adherence to release management practices.
9. Compliance and Governance:
  • Ensure that all release activities comply with organisational policies and regulatory requirements.
  • Participate in audits and reviews as needed.
  • Maintain a trusted Change Approval Board (CAB) governance regime.
10. Training and Support:
  • Provide training and support to teams involved in the release process.
  • Encourage a culture of continuous learning and improvement.
11. Tool and Technology Utilisation:
  • Leverage tools and technology effectively for release management, including the use of Atlassian tools for tracking and coordination.
12. Business Sign-Off and Validation:
  • Ensure that all releases have appropriate business sign-offs.
  • Validate that releases meet business requirements and expectations before deployment.
13. Post-Release Evaluation and Feedback Incorporation:
  • Conduct post-release reviews to gather feedback and lessons learned.
  • Use this feedback to improve future release processes.

Required skills
  • Proven experience (5+ years) in release management, particularly in a technology or financial services environment.
  • Strong understanding of QA and UAT frameworks.
  • Ability to manage multiple projects in a fast-paced environment.
  • Familiarity with project management and collaboration tools, including Atlassian.
  • Excellent communication and interpersonal skills for effective stakeholder engagement.
  • Ability to thrive in a fast-paced and dynamic work environment.

What Hantec offers in return:
  • Competitive compensation and benefits.
  • Attractive holiday package.
  • Medical Insurance
  • Exceptional team building and corporate celebrations.
  • Volunteering Time off Program.
  • Various opportunities for learning, including professional training, certifications, and the enhancement of soft skills.
  • Employee of the Month Program \xe2\x80\x93 with Certification and Prize
  • Quarterly Dinner with all staff and Group CEO to discuss Hantec\xe2\x80\x99s success.
  • An opportunity to grow and establish a long-term career.
  • Learning opportunities, such as professional training and certifications, soft skills development, training work.
  • After passing 6 months\xe2\x80\x99 probation - eligibility 1 day hybrid working per week.

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Job Detail

  • Job Id
    JD1614278
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned