Join the dynamic team at Danfoss Climate Solutions, a renowned global leader in energy efficiency products and technologies within the HVAC-R sector. We\'re on the lookout for a Technical Support Engineer to contribute to our success story in the UAE. This role offers the chance to develop customer relationships in the MENA region while being at the forefront of innovation in the field. If you\'re ready for a rewarding career where your skills make a real impact, apply now and be a part of our journey towards a greener, more efficient future!
Job Responsibilities
Responsibilities for this position include but are not limited to the following.
Focusing on design, commissioning and inspection and trouble shooting of highly complex systems within set timeframe and according to defined process, service agreements and customer needs,
Being a primary customer contact for technical installation and/or service issues,
Resolving highly complex customer request / calls as dispatched,
Developing customer relationships, ensuring pro-active feedback on and documentation of the customer\'s equipment and systems status and of work completed,
Ensuring compliance with environmental and industry regulations, where required,
Understanding and analyzing relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, etc.
Ensuring compliance with the Danfoss safety culture and adheres to all applicable safety standards, requirements and equipment.
Background & Skills
At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.
The ideal candidate possesses these skills.
Bachelor\'s degree in Engineering,
At least 5 years of experience in a related position,
Experience in programming, installing, servicing system control and microprocessor systems,
Knowledge of Programable Logic Controls programming will be an added advantage,
Good communication skills with problem-solving mindset,
Ability to travel for customer visits.
Employee Benefits
We are excited to offer you the following benefits with your employment:
Bonus system
Pension plan
Personal insurance
Communication package
Opportunity to join Employee Resource Groups
State of the art virtual work environment
Employee Referral Program
This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.
Danfoss - Engineering Tomorrow
At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
Following our founder\'s mindset \xe2\x80\x9caction speaks louder than words\xe2\x80\x9d, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.