Technical Support Engineer

Dubai, United Arab Emirates

Job Description

Job no: 571121
Location: UAE
Dubai Head Office IT Alshaya IT is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.
The Role: Qualifications & Requirements:
  • A university degree in Computer Engineering or Equivalent
  • Experience installing, configuring, and troubleshooting computer systems and applications etc.
  • Basic networking skills (Windows or Networking certification is an added advantage)
  • Ability to prioritize and manage several milestones and projects efficiently
  • Carryout regular field visits to ensure smooth implementation of project activities.
  • Keep track of a project’s progress and ensure its completion before the deadline.
  • Assisting the Line Manager in preparation of project reports
  • Represent the project in meetings with Vendors and project partners and take minutes of project meetings when required.
  • Coordinate the monitoring of implementation of the project work plan and ensure that project monthly monitoring report are submitted to Project Manager.
  • Additional duties and responsibilities as required by the Project Manager

Skills & Abilities
  • Proficiency in MS Project and MS office (word, excel, PowerPoint, and email…etc.)
  • Working with multiple stakeholders and overtime when required.
  • Working well with and contributing effectively to a multicultural team.
  • Willingness to Travel remote locations.
About Us: Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Advertised: 07 Aug 2022 Arabian Standard Time
Application close: 06 Sep 2022 Arabian Standard Time

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Job Detail

  • Job Id
    JD1415812
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned