Installation, configuration and support of laboratory diagnostic machines in mutual insurance companies and private laboratories
Remote, telephone or on-site assistance and support in case of incidents and provide technical support to laboratory technicians throughout the country.
Resolve system errors reported by users.
Report detected errors to avoid them in future projects.
Document the implemented solutions.
Document frequently asked questions with their respective answers.
Job Requirements:
Basic knowledge of Electronics or Electromechanics.
Experience in working with different accessories and/or medical diagnostic machines.
Knowledge of different diagnostic methodologies and techniques.
Experience and knowledge in support and installation of software.
Experience in managing incident management system.
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