Job Description

Technical Service Assistant - MEA
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
To support the continued growth of our Middle East & Africa (MEA) business, we're looking for a Technical Service Assistant to join our team in Dubai.
Your Role
In this hands-on, customer-facing role, you will play a key part in supporting our MEA customers and internal teams, with a strong focus on powder coatings. You'll work closely with Technical Service, Sales, and customers to ensure Axalta's products perform at their best in real-world applications.
Key Responsibilities
Support the MEA business by running online trials for new powder coating products to support product approvals
Troubleshoot technical issues and assist customers in resolving application challenges
Audit powder coating lines as part of Axalta's Approved Applicator Schemes
Train customers on powder coating application processes, best practices, and quality standards
Collaborate with internal teams to ensure consistent technical support across the region
Growth & Development
As Axalta's MEA business continues to grow, the successful candidate will receive structured training and exposure to liquid coatings and e-coatings, expanding technical expertise and career development opportunities within the organization.
What We're Looking For
Technical background in coatings, chemistry, engineering, or a related field
Experience or strong interest in powder coating application and processes
Customer-oriented mindset with strong problem-solving skills
Willingness to travel within the MEA region as required
Comfortable delivering training and working directly with customers
Fluent in English; additional languages are a plus
Why Join Axalta?
Be part of a global, innovation-driven company with a strong regional presence
Gain exposure to cutting-edge coating technologies
Enjoy clear development pathways and technical training
Work in a collaborative, diverse, and inclusive environment
If you're passionate about coatings technology and enjoy working at the intersection of technical expertise and customer success, we'd love to hear from you.
Our Company:
Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process. These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review. All hiring decisions involve human oversight and review.

Skills Required