The Mindsets Technology unit operates as an expanded Value-Added Reseller (VAR) for cutting-edge technology partners. Our current focus is on bringing advanced technology solutions to the GCC market, specifically the Kingdom of Saudi Arabia. We serve clients in industrial sectors including manufacturing, logistics and distribution centers, and smart buildings with AI-powered solutions leveraging Industrial IoT, predictive maintenance, and edge analytics.
The Role
The Technical Sales Manager serves as the critical technical validation engine in our sales process, combining technical expertise with business development acumen. You will be the primary technical resource for the sales team, responsible for understanding operational challenges and architecting comprehensive solutions for our clients. This role requires system level technical capability in IoT systems, AI/ML analytics, and industrial asset management, and high client engagement and solution selling skills.
You will lead the journey from discovery and solution architecture through product demonstrations, technical documentation, and Proof of Concept (PoC) management.
Key Responsibilities
Solution Design & Architecture
Conduct comprehensive technical discovery sessions with clients to uncover operational challenges, asset health issues, and business drivers related to predictive maintenance, IIoT, and industrial analytics
Design and architect tailored solutions that address specific client needs, incorporating sensor networks, edge computing, cloud platforms, and AI analytics
Perform asset criticality assessments and prioritization using condition monitoring data and analytics tools
Develop detailed Solution Design Documents (SDDs) and Statements of Work (SOWs) that outline technical approach, system architecture, integration requirements, and implementation roadmap
Collaborate cross-functionally with product, software, data science, and engineering teams to refine solution designs and ensure technical feasibility
Technical Validation & Demonstration
Conduct expert-level product demonstrations and technical workshops showcasing AI-powered predictive maintenance, condition monitoring, and optimization capabilities
Translate complex technical concepts including vibration analysis, thermal imaging, spectral data, and machine learning models for both technical and executive audiences
Provide diagnostic insights
Proof of Concept Management
Own the complete PoC lifecycle from scoping and planning through execution, analysis, and final presentation
Analyze raw operational and maintenance data collected through platforms
Develop and present findings with clear recommendations
Document PoC results with quantifiable business outcomes and technical performance metrics
Systems Integration & Technical Implementation
Ensure seamless integration with existing client systems
Work with internal and partner technical teams to address data connectivity, API requirements, and interoperability challenges
Support cloud and edge configuration across AWS, Azure, or hybrid environments
Provide guidance on networking requirements, cybersecurity considerations, and IT/OT convergence
Client Engagement & Technical Advisory
Serve as the trusted technical advisor throughout the sales cycle, building credibility through domain expertise and practical problem-solving
Bridge between client stakeholders and internal/partner engineering teams, translating business requirements into technical specifications
Own technical responses for all RFPs, RFIs, and technical questionnaires
Required Qualifications & Experience
Technical Expertise
5+ years in a pre-sales engineering, solutions architecture, or technical consulting role serving enterprise clients with AI/IIoT solutions
Strong domain knowledge in Industrial Internet of Things (IIoT), predictive maintenance, condition monitoring, and Industry 4.0 technologies
Deep technical understanding of industrial assets including pumps, motors, gearboxes, and other rotating equipment
Practical knowledge of AI/ML solution implementation including data collection, feature engineering, model training, and deployment
Hands-on experience with data analytics and visualization tools (Power BI, Tableau, Grafana) to support PoC delivery
Business & Sales Acumen
Proven track record of successfully designing and delivering technical PoCs that resulted in closed business
Ability to quantify solution value, calculate ROI, and articulate business cases for technical investments
Experience developing technical proposals, SDDs, and SOWs for complex enterprise solutions
Presentation and communication skills with ability to influence stakeholders
Education
,
Certifications
and Skills
Bachelor's degree in Mechanical, Electrical, Industrial, or Systems Engineering, or related technical field
Professional certifications such as CMRP (Certified Maintenance & Reliability Professional), CRE (Certified Reliability Engineer)
Previous experience in reliability or maintenance engineering within manufacturing, energy, oil & gas, or transportation industries
Familiarity with industrial control systems, SCADA environments, CMMS platforms
* Experience implementing solutions in GCC markets
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