Technical Engineer
Job Description
Responsibilities Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) Provide prompt and accurate feedback to customers Prioritize and manage several open issues at one time Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Requirements and skills Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal
BS degree in Information Technology, Computer Science or relevant field Job Type: Full-time Pay: AED4,000.00 - AED4,500.00 per month Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1401747
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned