Job Description

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Job CategoryCustomer Success Group

Job Details Language requirement: Fluent in English & French (bilingual) Please submit your resume in English

Salesforce Technical Consultants Graduates, deliver solutions that transform our customers' businesses and their customers' experiences. This role involves working with teams to discover, design, code, and deploy Salesforce Platform solutions.

The ideal Technical Consultants Graduates is a demonstrated thought leader in technical aspects of customer and partner engagements that lead to the successful delivery of enterprise desktop, cloud, and/or mobile solutions, including enterprise integrations leveraging middleware tools and platforms.

Responsibilities:

Help clients consistently meet/exceed goals and metrics

Contribute to customer success through front and backend solution development and release management

Deliver high client satisfaction (CSAT)

Positive feedback from internal teams and leadership

Continued professional growth and development

Experience/Skills Required:

Bachelor or Master in Computer Science, Engineer, Business or related field with a graduation date between 2022 and 2023.

Strong communication skills, both written and verbal in English & French

Strong problem solving skills

Ability to quickly learn and apply new concepts to solve business problems

Strong programming skills with JavaScript and one object-oriented language (eg Java, C#, C++,Python, .NET)

Ability to work independently and be a self-starter

Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients' needs

Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies

Curious, self-motivated and focussed on continuous learning

Travel to client sites (average of 25%), but may be higher or lower based on the client engagement.

Experience/Skills Desired:

Strong presentation skills. Able to effectively present and defend point of view to a variety of audiences

Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships)

Prior Salesforce development experience (Apex programming language and Lightning Web Components) highly desired, but not required

Other highly desired, but not required, technical experience includes: JS Frameworks, SQL, APIs, Testing Tools, DevOps.

Highly beneficial (but not required) to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months:

Salesforce Certified Administrator

Salesforce Certified Platform App Builder Attributes

Leader, who can communicate the value of Cloud features

Results-driven, tenacious, drive to succeed in a fast-paced environment

Ability to learn quickly and adapt to change

Positive attitude; ability to motivate others LI*Y

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Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.

Salesforce welcomes all.

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