Description

MGO_Retail - Daily Variety Store (S).Team Leader - Retail

United Arab Emirates

JOB DESCRIPTION

Managing daily retail operations, opening and closing of stores and carts

Provide good service standards in accordance with company\'s philosophy

Attend to guest needs and going the extra mile to exceed guest expectations

Motivate and work as a team with Sales Associates to achieve targets

Ensure consistent housekeeping standards, merchandise display, stock replenishment, handle cash register and maintain accurate stock control

Understand sales trend and provide suggestions and feedback to Store Management team on how to achieve store revenue and per cap growth

Understand store assortment mix

Maintains a positive and professional representation with guest and team members interaction

Reports misconduct to the manager in a timely manner

Monitor store inventory movement & inform Store Management if there are irregularity in stock movement

Ensure that Standard Operating Procedures (SOP) are adhered in accordance with company policies

Schedule daily store planner to ensure a smooth operation and be proactive towards changes according to business needs

Assign tasks or roles to team members efficiently to maximize productivity

RESPONSIBILITIES

Managing daily retail operations, opening and closing of stores and carts

Provide good service standards in accordance with company\'s philosophy

Attend to guest needs and going the extra mile to exceed guest expectations

Motivate and work as a team with Sales Associates to achieve targets

Ensure consistent housekeeping standards, merchandise display, stock replenishment, handle cash register and maintain accurate stock control

Understand sales trend and provide suggestions and feedback to Store Management team on how to achieve store revenue and per cap growth

Understand store assortment mix

Maintains a positive and professional representation with guest and team members interaction

Reports misconduct to the manager in a timely manner

Monitor store inventory movement & inform Store Management if there are irregularity in stock movement

Ensure that Standard Operating Procedures (SOP) are adhered in accordance with company policies

Schedule daily store planner to ensure a smooth operation and be proactive towards changes according to business needs

Assign tasks or roles to team members efficiently to maximize productivity

Ensures that Environmental, Health and Safety requirements are adhered

Learn, Practice and Adhere all related safety procedure related to job and work area. Knowing and Following the advised restrictions and limitations in performing the job.

Establish and follow good housekeeping practices.

Follow or establish safety procedures or avoiding working alone wherever possible. Hence, if inevitable, advise the Line Manager and know the alternative means to contact in case of emergency.

Adhere to fire safety and emergency evacuation procedures, including assisting the guests when evacuating. By exercising the \xe2\x80\x9cduty of care\xe2\x80\x9d. As moral and legal obligation to protect the guests, staffs, contractors, vendors, suppliers, third party partners and all other persons within our care from harm or loss when they are exposed to our activities and using our services, with watchfulness, attention, caution, and prudence that a reasonable person in all circumstances would.

Follow the use of equipment, machines and tools safely. Keeping all work areas clear of clutter.

Contribute to a healthy, illness-free work place by observing proper personal hygiene, high standard of cleanliness and observing consistent housekeeping like frequent hand washing to reduce the risk of common infections and cross contaminations.

Ensure that fire exits are not blocked, and fire extinguishers are monitored and updated.

Ensure a complete first aid kit and within easy access and advise Line Manager if it need a further first aid item.

Know how to report a hazard and a near miss to the Line Manager. Cooperate and resolve incidences involving oneself and persons within own\'s control and influence, timely and accurately.

Follow strictly the rules and regulations set by the company to protect the lives and welfare of the persons involved in the business processes, including the protection of property and environment from damages and other form of losses.

Commit to safe systems of work by adhering to agreed processes that are put in place, which can include, but not limited to those in the approved manuals, policies, procedures and SOP\'s and thus it shall be everyone\'s responsibility to know and understand thoroughly these systems and processes, execute properly an avoid short cut.

Provide, as afar as reasonably practicable, the highest level of protection, against harm or loss from hazards and risks to health, safety and welfare, of oneself and of the persons working under own\'s authority.

Provide buddy system or on-the-job coaching to new team members on board

Be a role model to the team and is able to lead and provide feedback or coaching when required

Provide product knowledge training to team when no products are launched

Provide coaching to team members on selling skills and guest service standards

Any other duties as may reasonably be requested by the management team

QUALIFICATIONS

Diploma Education

Desirable

Diploma in Retail Management

Skills:

Effective oral and written communications skills in English

Strong hospitality acumen and demonstrates knowledge of retail operations

Possess good interpersonal skills for interacting with people

A team player and have the ability of meeting assigned targets

Ability to operate a computer. Minimum basic level user of MS Word, Excel, PowerPoint and Outlook

Desirable

Ability to communicate in Arabic

Possess good leadership quality

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JOB INFO

Job Identification 1801

Apply Before 31/10/2023, 04:20

Job Schedule Full time

Locations Motiongate Dubai, Dubai, AE

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