Description

Team Leader - Food and Beverage - Jumeirah Marsa Al Arab

United Arab Emirates

JOB DESCRIPTION

About Jumeirah & the Hotel:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different\xe2\x84\xa2 brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 25 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments. Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job:

An opportunity has arisen for a Team Leader to join the Private Dining Food and Beverage team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

Supporting to set up the function and role during Pre-Opening phase.

Working closely between the Hotel and our Residences to support any operational needs as per the job description.

Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.

Supervises closely and monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures.

Informs Outlet Manager / Assistant Manager of any complaints, negative feedback from guest after they first try to resolve.

Actively uses the database of customer details / history to assist in guest recognition.

Conduct performance evaluations of colleagues, training of colleagues, guidance, coaching and counselling of colleagues.

Conduct the pre-service shift briefing in the absence of Outlet Manager / Assistant Manager

Ensure opening and closing checklist are completed on a daily basis.

Supervise and monitor the completion of weekly cleaning schedules.

Conduct regular briefings and training sessions to ensure all colleagues receive the information necessary to perform their jobs.

About you:

The ideal candidate for this position will have the following experience and qualifications:

Ideally Pre-Opening experience, experience on setting up any related systems or structures in the role | department

Able to work with tight deadlines and under pressure due to intensive preopening phase

Secondary education

2 years restaurant experience in a 5 star hotel

Fluent English and additional language is a plus

Knowledge of Food and Beverage applications (epicure, micros)

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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JOB INFO

Job Identification 721

Apply Before 08/01/2023, 04:42 AM

Degree Level Bachelor\'s Degree

Job Schedule Full time

Locations Dubai Holding Corporate Office, Dubai, AE

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