Job Description

Job Summary:

We are looking for an experienced and dedicated

Tawjeeh & Tasheel Supervisor

to oversee daily operations and ensure efficient service delivery in all government-related transactions. The ideal candidate should have deep knowledge of UAE labor laws, MOHRE regulations, and other related government procedures, with strong leadership and communication skills.

Key Responsibilities:

Supervise and manage

Tawjeeh and Tasheel centers

operations in compliance with UAE Ministry of Human Resources and Emiratisation (MOHRE) standards. Ensure smooth handling of all

visa and labor transactions

, including new visa applications, renewals, cancellations, and modifications. Oversee

licensing, company formation

, and

establishment card renewals

. Manage

traffic file openings

,

Emirates ID services

, and

immigration-related documentation

. Provide accurate

legal guidance

on labor disputes, employee rights, and compliance matters. Coordinate with

Civil Defense

,

DED

,

MOHRE

, and other government departments for various approvals and inspections. Supervise

Muroor and Daman insurance

processing and renewals. Assign tasks and monitor the daily performance of staff; ensure all transactions are processed efficiently and within timelines. Conduct

regular training sessions

for new and existing staff on latest MOHRE updates and system enhancements. Handle escalated

customer issues

professionally and ensure high customer satisfaction. Maintain updated knowledge of

Tawjeeh awareness programs

, labor law amendments, and UAE government initiatives. Prepare

daily/weekly operational reports

for management. Ensure the center meets its

KPIs and service quality standards

. Promote teamwork and positive work culture among employees. Visit relevant

government offices

as required for submissions or clarifications. Ensure compliance with

data protection and confidentiality policies

.

Qualifications & Skills:

Minimum

4 years of UAE experience

in

Tawjeeh and Tasheel operations

(supervisory level). Strong knowledge of

MOHRE systems, Tasheel, Tawjeeh, E-channel, GDRFA

, and related e-services. Familiar with

PRO (Public Relations Officer)

tasks and documentation procedures. Strong

leadership, time management, and decision-making

abilities. Excellent

customer service and communication

skills.

Fluent in English and Arabic

; proficiency in

Hindi/Urdu or other languages

is an advantage. Strong computer literacy (MS Office, MOHRE portals, and other government systems). Ability to work under pressure and meet deadlines. Professional, confident, and team-oriented personality.

Benefits:

Competitive salary (based on experience) Annual leave and benefits as per UAE Labor Law Growth opportunities within the organization

Interested candidates

may send their updated

CV

to:

hr@nukhbacenter.ae

Job Type: Full-time

Pay: From AED5,000.00 per month