Job Title : Systems and Data Management Unit Head

Department : People & Performance

Role Purpose:

Responsible for ensuring the quality of system data through effective governance, monitoring, and reporting mechanisms. The Unit Head will play a crucial role in driving system adoption, leading system governance, and maintaining data quality and process efficiency across the P&P department.

Key Responsibilities:

Oversight and Governance:

• Ensure proper governance, monitoring, and reporting mechanisms are in place to maintain reliable and accurate datasets.
• Develop and implement data governance policies and procedures to ensure data integrity and compliance with relevant regulations.
• Regularly monitor data quality, identify areas for improvement, and implement corrective measures as needed.
• Establish reporting mechanisms to track and communicate data quality metrics to stakeholders.
• Conduct regular audits and reviews of system configurations and integrations to identify and address any issues or risks.
• Maintain visibility on system configurations, integrations, and defects. Stay updated on system configurations and ensure they align with business requirements and best practices.
• Monitor system integrations to ensure seamless data flow and troubleshoot any issues that may arise.
• Identify and address system defects or bugs by coordinating with relevant teams or vendors.
• Approve or reject technology-related requests, including new systems or system configurations, to ensure data quality and standards.
• Review requests for new systems or modifications to existing systems, considering their impact on data quality, security, and overall system strategy.
• Evaluate proposed system configurations, integrations, and data management processes to ensure they align with department objectives and standards.
• Collaborate with stakeholders to provide recommendations and make informed decisions regarding technology-related requests.

Employee Documents and Archiving Management:

• Collect missing documents from new hires based on signed pledges.
• Verify and ensure the quality and completion of uploaded documents.
• Update employees\' documents with expiry dates such as Passports, Residency, and Emirates IDs.
• Establish an escalation matrix for expired documents and ensure timely escalation if no response is received within a predefined timeline.
• Collaborate with Talent Acquisition and Employee Relations sections for document collection, capture, and updating.

System Adoption and Management:

• Drive and maintain system adoption across the department.
• Lead system governance activities to ensure alignment of technology implementations with the department\'s system strategy, data quality, and process efficiency.
• Establish key performance indicators (KPIs) and implement a reporting mechanism to provide visibility and drive change.
• Report system adoption KPIs to the director, enabling measurement of efficiency and cycle time of all HR processes across department sections.
• Approve system configurations, integrations, and defects, ensuring alignment with objectives and priorities set by the director.
• Collaborate with various sections, including Talent Acquisition, Employee Relations, Organizational Development, Talent Development, Policy, and Rewards, to establish KPIs for measuring system usage, employee recruitment data fulfillment, record creation and deletion turnover time, and employee data fulfillment percentage.

Shared Activity:

Strategic Contribution:

• Ensure effective cascading of the functional strategy into section business plans to ensure vertical alignment and horizontal integration with other interfacing sectional strategies.

People Management:

• Manage the effective achievement of assigned objectives through the leadership of the Section by setting individual objectives, managing performance, developing and motivating staff to maximize performance.
• Lead the P&P Systems initiatives for the assigned section, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organizational values and ethics by employees of the assigned section to foster a value driven culture within the organization.

Budgeting and Financial Planning:

• Manage the preparation and recommend the section budget and monitor financial performance versus the budget while ensuring all sectional activities are conducted in line with the approved guidelines.

Policies, Systems, Processes & Procedures:

• Manage and ensure effective implementation of functional policies, procedures and controls covering all areas of assigned section activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.

Continuous Improvement:

• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting:

• Ensure that all section reports are prepared timely and accurately and meet DCT requirements, policies and quality standards.

Qualifications:

• Bachelor\xe2\x80\x99s degree (Master Preferred) in Human Resources Management, Information Management or any other degree within relevant industry.
• AIHR, SHRM, STA Professional certification in human resources is preferred.

Experience:

• 5 to 7 years of experience in HR/ P&P Data / Systems Development with at least 3 years of experience in a managerial position or any other experience within a similar role or industry.

Skills:

• Full professional English proficiency both in speaking and writing.
• Arabic bilingual desirable but not mandatory.
• Skilled in MS Office (PowerPoint, Word and Excel).
• High level of competency in relevant software applications.
• Self-motivated with a proven ability to complete work in a timely manner.
• Ability to quickly integrate with existing business software tools and knowledge of other relevant industry software.
• Excellent written and verbal communication skills - including appropriate stakeholder alignment.
• Evidence of creating, implementing, and managing policies and procedures.
• Ability to multi-task and to prioritize work effectively.
• Extensive knowledge in HR Organization Development Systems.
• Extensive knowledge and understanding of HRMS Systems techniques.

Qureos Inc