System Support Engineer ( Vois)

Cairo, Egypt

Job Description

Role purpose:

  • Ability to run scheduled production jobs and tasks assigned to Data Center operations team
  • Monitor systems and applications performance through event management and report issues to the concerned support team to maintain availability and accuracy of production required activity
  • Ability to automate some manual jobs over Linux/Windows platforms

Key accountabilities and decision ownership:

  • Responsible for Monitoring and executing production scheduled and on demand tasks for Data Center operations .
  • Responsible for Reporting on abnormal behavior or abortion of and production tasks and system status and application performance ..
  • Responsible for executing recovery scenarios for any failed executions.
  • Responsible for handling all assigned Billing activities and BI with accuracy and reference to agreed SLA .
  • Responsible for manage the backup systems and tape media

Must have technical / professional qualifications:

  • 0 -2 years’ experience in an IT
  • B.Sc. in Computer, Telecommunications Engineering or Computer Science.
  • Excellent English and Reporting Skills
  • Multi-Tasking
  • Process oriented

Core competencies, knowledge and experience:

  • Oracle DB Administration
  • knowledge in SQL scripting
  • Microsoft OS: 2000/XP/Win 7, Microsoft Office.
  • knowledge of Linux/Unix
  • knowledge of ITIL certification preferred

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Job Detail

  • Job Id
    JD1420622
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cairo, Egypt
  • Education
    Not mentioned