Role: The Operations Support Specialist is responsible for providing technical and administrative support for the day-to-day operations of the business. To be responsible for troubleshooting and resolving technical issues, ensuring the smooth operation of systems and processes, and providing administrative support. Reporting: Marketing Manager Specific Roles and Responsibilities \xc2\xb7 To manage our menu integration, menu structuring & other backend responsibilities. \xc2\xb7 To maintain a track record of product management and a broad knowledge of software\xe2\x80\x99s like Revel/ Grubtech/ Deliverect. \xc2\xb7 To optimize operational processes and procedures for maximum efficiency while maintaining quality standards. \xc2\xb7 To assist with the implementation of new processes and procedures. \xc2\xb7 To track and report on the operational performance of all our marketing platforms. \xc2\xb7 To maintain policy and procedure documents related to all our marketing aggregators. \xc2\xb7 To monitor system performance and ensure that all systems and processes are running efficiently. \xc2\xb7 To provide additional administrative support to the organization for various tasks and projects. \xc2\xb7 To provide technical support to other areas of the Company as requested or assigned. \xc2\xb7 To know commonly used concepts, practices, and procedures within the food and beverage marketing fields. \xc2\xb7 To able to work independently with little direction and multi-task and handle various events at once while being extremely productive and timely. \xc2\xb7 To able to work in multiple software applications to identify resolution to driver events. \xc2\xb7 To diagnose and resolve problems in any of our online aggregator platforms. Pre-requisites \xc2\xb7 Bachelor\xe2\x80\x99s degree or master\xe2\x80\x99s degree in IT or any related field. \xc2\xb7 2+ years\xe2\x80\x99 experience in the F&B industry. \xc2\xb7 Have 1-2 years of experience in software\xe2\x80\x99s like Revel/ Grubtech/ Deliverect. \xc2\xb7 Character requirements - Excellent interpersonal skills - Positive Attitude - Creativity and forward-thinking - potential and attitude required to learn - Strong analytical skills - Confident and dynamic personality - Strong sense of aesthetics - Up to date with the latest trends and best practices - Excellent attention to detail - Ability to handle stress and pressure - Excellent team management skills - Willing to travel and flexible to work long hours - Emotional Intelligence Job Types: Full-time, Permanent Salary: AED5,000.00 - AED6,000.00 per month Education:

• Bachelor\'s (Required)

Experience:

• F&B industry: 2 years (Required)
• Software like Grubtech/Deliverect/Revel: 1 year (Required)

Ability to Commute:

• Abu Dhabi (Required)

Ability to Relocate:

• Abu Dhabi: Relocate before starting work (Required)