Job Description

Strategy

• Ensure Cluster alignment with group strategic intent for all Supply Partnership models.
• Support the regional vision and objectives for all Supply Partnership models.
• Drive Supply Partners' Performance in the Cluster
• Manage Supply Chain activities within the Property space end-to-end

Performance Management

• Responsible for facilitating the cluster partnership between the Bank and the Supply Partners
• Accountable to the Cluster Property Head for all third party suppliers (excluding landlords) in terms of compliance, performance and change management.
• Resolves performance management escalation at a cluster level through the supply partner.
• Accountable to Regional SPM to ensure in-Cluster management of suppliers is within the Group's vendor management policy and SPM processes.
• Responsible for evidencing supply partner's compliance with group policies, procedures and standards
• Accountable for administering, monitoring and/or tracking agreed processes ensuring effective contract management
• Specifically, responsible for ensuring all on boarding of new suppliers is compliant with the Group Procurement Policy and Group Staff Screening Policy.
• Responsible for resolving in-cluster risk issues with supply partners.
• Responsible for resolving performance management issues at a cluster level.
• Responsible for managing cluster financial and commercial matters in alignment with contractual agreements.
• Responsible for managing contractual implication of change requests including financial re-baselining
• Facilitate the cluster partnership between the bank and the Supply Partner
• Cluster point of escalation between the bank and supply partner.
• Manage financial and commercial matters in alignment with glidepath and contractual agreements.
• Cluster point of escalation between the bank and the supply partner
• Collaborate with SCM to identify supply chain optimisation opportunities and recommend solutions which add value to the bank.
• Drive implementation of periodic reviews. Analyse and validate Supply Partner monthly/quarterly governance reports.
• Analyse performance data (including. KPIs and Performance dashboards) and agree action plan for identified gaps.
• Monitor contract financials (including invoice review and validation). Provide approvals for above IRL threshold requests.
• Provide necessary validation for e-procurement aligning with agreed process for managing agent vendors and out of scope activity.
• Conduct comprehensive periodic sampling (e.g. IRL tracking) and review against deliverables
• Perform sample testing of data underpinning key metrics.
• Drive procurement process for managing agent vendors fulfilling requirements of the Vendor Management Framework
• Interpret and disseminate bank policies, standards etc for Supply Partner where required. With Process and policy owners, evidence compliance with group policies, procedures and standards (TPRM, GSSP, Data Security etc.).
• Own process to identify compliance gaps and track action plans to close gaps. Ensure compliance with NEW and Subcontractor on boarding obligations
• Coordinate and request support from hub resources (workplace etc.) as required

Governance

• Advise governance bodies on key risks, the effectiveness of mitigants and controls, and alignment of residual risks with appetite
• Ensure at all times operations in workplace functions are audit ready
• Ensure governance model is in place for entire supply chain (excluding landlords) within cluster. Collaborate with GSCS to identify in-cluster supply chain optimisation opportunities and recommend solutions which add value to the bank.
• Participate in material sub-contract reviews across the Cluster

Operational risk

As a process owner for Contract Management Activity, the cluster SPM is designated as first or second line of defense under our Group Operational risk framework and as such is responsible for managing risks within the area of responsibility. Prescribed responsibilities include;

• Periodically check the effectiveness of controls performed by supply partners ensuring assurance mechanisms are firmly embedded
• Ensure all material risks are identified, assessed, mitigated, monitored and reported
• Ensure applicable external laws and regulations and internal policies, procedures, limits and other risk control requirements are implemented and complied with
• Propose control enhancements to ensure that any known risks are controlled within acceptable boundaries and to consistent standards
• Align business (or functional) strategy with risk appetite and seek to optimise the risk-return profile of the business
• Set the right tone for the risk management culture of the team in internal communications and performance objectives
• Ensure that an effective program of control reviews and sample testing is embedded and that verifies that process(s) under Supply Partner Manager's remit are operating as designed and controls are working effectively.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Cluster SPM Function to achieve the outcomes set out in the Bank's Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matter

Key Stakeholders

• Cluster HoP
• Country Head of Property's (CHoPs) in Cluster
• Regional Head, SPM, AME

Other Responsibilities

• As defined by Cluster Head of Property, Regional Head of SPM.

Role Specific Technical Competencies

• Real Estate Knowledge -

Advanced * Procurement Expertise -

Advanced * Commercial Acumen -

Advanced * Vendor Management -

Expert * Stakeholder Engagement -

Advanced

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website