Job Description

Summary

To ensure the efficient and effective management of the supply chain, including planning, procurement, production and distribution to meet customer demands and organizational goals by optimizing processes and improving overall supply chain performance.



Responsible for developing the "Demand & Supply Plan" for the tactical horizon (3/4 to 24-36 months) ensuring the adequate balancing between supply and demand in line with the expected service level and inventory at the next point of the supply chain for the ESO TP/Region.



As a Supply Operations Manager; responsible for detailed planning, scheduling and order management to assure agreed delivery performance management to CPOs under area of responsibility. Develop and manage the relationship with external suppliers for all operational and supply related issues.

About the Role

Key Responsibilities

Demand Planning

Establish one common Demand Plan for the entire product portfolio in collaboration with the relevant functions in the Platform and Global Supply Chain for the tactical horizon from 3/4 to 24-36 months.

Order Fulfillment

Managing order fulfillment tasks for a defined number of products manufactured at external suppliers.

Supply Planning & Monitoring

Support and collaborate with SRTs SCM to establish optimal Supply Plan and monitor deviations versus budget for the tactical horizon from 3/4 to 24-36 months including: + a) Supply volumes/based on demand
+ b) Operational cost, supply performance and Inventory projection at platform/region and at external suppliers (toll manufacturing, de-coupling points).

Capacity & Resource Overview

Support SRTs to get accurate overview of capacity and resources for the assigned External Suppliers to highlight early warning signals in terms of unbalanced supply vs demand (i.e Supplier S&Op).

S&OP Management

Facilitating alignment at the site level in case of divergent proposals concerning the use of the site's capacities in the medium and long term.

Write-Off Process

Responsible for driving the execution of write-off process in collaboration with ESO key players.

Process Optimization

Optimize key supply chain processes according to the NOSSCE standards for the assigned ESO (i.e. Demand Control and Demand Review, Supply Review, IBP, transportation/material flow...) and relevant parameters (i.e. lead times, MOQ, product segmentation, order frequencies...) to increase the processes effectiveness and compliance to the defined standards.

Master Data Management

Maintain adequate master data parameters like MOQ, lead time, order frequency and share net requirement in each month.

Governance

Updating governance data for Open Order Book, Supply Review, Monthly review and NOSSCE KPIs.

Deployment & Analysis

Support the ESO SCM for effective deployment of supply chain processes including innovative planning models and generates analysis to support improvement of the planning and execution reliability for the ESO.

Performance & Inventory Targets

Promote, monitor and eventually lead actions plans to achieve supply, customer services level (i.e. SDP, stock outs) and inventory targets.

Supply Performance Governance

Support the ESO SCM for executing the defined Supply Performance governance process at ESO, analyzing the supply KPI reporting, highlighting gaps vs targets and defining and tracking gaps mitigation actions in collaboration with SRTs.

Bottleneck Management

Collaborate with external Supplier and Global SC for bottleneck management to avoid or minimize stock out risks for markets and patients creating scenarios in collaboration with Global Functions.

Process Improvement Initiatives

Support implementation of Supply Chain Processes improvement initiatives with new suppliers in collaboration with SRTs.

Supply Risk Management

Supports supply risk management process responding to ad hoc requests for analysis or information regarding supply chain risks and opportunities.

External Supplier S&OP

Support the SRTs to implement and execute the External Supplier S&OP according to the defined standards.

Supply Review Facilitation

Facilitate the Supply Review; owns the Supply process consolidated the Supplier's plan and providing inputs to SCM of SRT.

Community Coordination

Coordinates Supply Operation Manager community, ensuring consistent operational planning processes and training execution within platform/region.

Representation

Represent ESO SRT acting as deputy where needed in multidisciplinary governance meetings both internal and external the relevant platform/region organization.

Compliance

Maintain and manage compliance of Trading Service Procedures (TSP) with External Suppliers, and Trade Service Agreements (TSA) with Affiliates.

Key Performance Indicators (KPIs)

Supply Performance KPI - Supplier Delivery Performance (SDP) Inventory targets achieved Planning parameter alignment & planning data (demand/supply plan) Trade Service Procedures are in place and up-to-date NFCM (SOX) compliant No stock outs for products under area of responsibility Budget fulfillment (including PCE) Recall and Rejection: Zero batch rejection/recall Major Market Complaint: Zero Major Market Complaint which leads to recall/rejection NOSSCE KPIs: SDP, VCP, POLTA, POS, POPD Write Off: Minimum Write Off

Role Dimensions

Number of staff reporting:

No direct reports, but very high business relevance to organizing a well-working self-directed process team.

Financial responsibility:

According to financial competencies.

Impact on the organization:

High.

Education

Medium to high education in a technical or scientific degree that contains supply chain management, logistics and/or planning including an APICS CPIM or APICS CSCP certification. B. Pharma, M.S. (Pharmaceutical Science).

Language

Good command of English written and spoken. Good command of French written and spoken.

Experience

Work experience in any of the fields of Pharmaceutical production, supply chain management, planning, logistics and inventory management. 10-12 years of experience in Supply chain management, Operational planning, Production, Process Expert, Remediation, Operational Excellence and Project management especially with Third party manufacturing and supplies. SAP knowledge in different modules.

Leadership Standards

1. Sets Clear Direction & Aligns Team & Others Around Common Objectives


2. Energizes The Team


3. Display Passion For The 3Cs


4. Exercises Good Judgment & Drives Change For Competitive Advantage


5. Drives For Superior Results & Has Passion To Win


6. Builds The Talent Pipeline


7. Inspires Continuous Improvement & Breakthrough Thinking


8. Displays Analytical & Conceptual Thinking

Functional Competencies

Negotiation Influence Problem Solving Communication Teamwork Agility

Other Dimensions

HSE - Encourage and maintain safe work environment. HR - Uphold HR policies. Finance - In compliance with finance policies internal and external.

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network:

Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards:

Read our handbook to learn about all the ways we'll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards



Division
Operations
Business Unit
Production / Manufacturing
Location
Morocco
Site
Casablanca
Company / Legal Entity
MA03 (FCRS = MA003) Novartis Pharma Maroc SA
Functional Area
Technical Operations
Job Type
Full time
Employment Type
Regular
Shift Work
No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.