Como Lounge is a known cafe restaurant in Al Ain, celebrated for its exceptional food, beverages, and outstanding customer service. We are seeking a dedicated and experienced Cafe Restaurant Supervisor to join our team and contribute to maintaining our reputation as one of the best in the region.
Duties & Responsibilities:
Ensure the smooth operation of the cafe restaurant to maximize income and minimize expenses.
Address operational challenges and make supervisory-level decisions to enhance service quality.
Streamline and implement Standard Operating Procedures (SOPs) to improve efficiency and ensure consistency.
Maintain compliance with food safety and hygiene policies, coordinating with the team to meet standards.
Conduct daily and monthly inventory checks of tolls and equipment to ensure accuracy and minimize cost and discrepancies.
Lead initiatives to prevent losses and mitigate risks in collaboration with other departments.
Oversee equipment maintenance schedules and liaise with service providers and technicians as needed.
Support the development of new concepts and participate in the launch of new menu when required.
Explore and enhance sales channels, including walk-in customers, online platforms, and social media.
Develop and execute in-store promotions, new product launches, and marketing campaigns to increase revenue.
Conduct training sessions to improve staff skills in sales techniques, customer service, and product knowledge.
Monitor customer feedback on platforms like Google Reviews, BEANZ, and Talabat, and implement strategies to improve satisfaction.
Drive profitability and contribute to achieving sales and growth targets.
Requirements:
Minimum 2 years of supervisory experience in a cafe or restaurant environment.
At least 4 years of experience in the F&B industry, with a strong understanding of cafe/restaurant operations.
Knowledge of inventory management, customer service excellence, and team leadership.
Strong communication and problem-solving skills.
Candidates with experience in Dubai are preferred.
Immediate availability is an advantage.
If you are passionate about delivering exceptional service and contributing to the success of a leading cafe restaurant, we would love to hear from you!
Job Type: Full-time
Pay: AED4,500.00 - AED5,500.00 per month
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
How much salary currently you're receiving?
What is your visa?
When you can possibly join our team?
How much is your salary expectation?
Education:
Diploma (Required)
Experience:
Supervisory: 2 years (Required)
Language:
Arabic & English (Required)
License/Certification:
EFST (Required)
Location:
Dubai (Required)
Job Types: Full-time, Part-time
Pay: AED4,500.00 - AED5,500.00 per month
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
When you can join us?
Experience:
Supervisor: 2 years (Required)
Location:
* Dubai (Required)
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