Strategic Account Manager
Dubai, United Arab Emirates
Job Description
Hotelbeds is the world´s leading bedbank.
The company’s proprietary technology helps providers of travel services distribute their offering to travel sellers globally via an easy-to-use, advanced technology platform that increases reach, revenue and yield for both the provider and the seller.
Operating under the Hotelbeds brand in the wholesale channel and the Bedsonline brand in the travel agents channel, the company connects over 60,000 travel intermediaries across more than 140 source markets globally with travel providers in over 185 countries representing more than 170,000 hotels, 24,000 transfer routes and 18,000 activities.
The company is headquartered in Palma de Mallorca, Spain.
The Bedbank business unit is leading Hotelbeds Group charge to reshape travel. It contracts, connects and efficiently distributes a differentiated portfolio of +100,000 hotels to leading travel trade industry partners including online travel agencies (OTAs), retail agencies, tour operators and airlines. Our main Bedbank brands include Hotelbeds, Bedsonline, Hotelopia, Travel Partner Brasil, Room & Go, JBS and Easymarket.This position sits within our Bedbank unit.
JOB DESCRIPTION:
JOB DESCRIPTION:
Purpose of Role
- Maintain and grow relationships with the customers assigned, while achieving targets
- Analyze the evolution of the assigned clients, in order to increase their sales and profitability
- Generate new business opportunities
Accountabilities
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Respond to client’s communication or queries. As key interface for the customer, and requests from the customer shall be managed by the Account manager, either directly or via communication with other departments focusing on technical, configuration, commercial, and credit legal issues. Respond to client’s communication or queries.
- Attendance to Trade Shows, virtual meetings, and visits to key clients (7-10 visits per week) Customer intimacy is a key part of the commercial relationship with the client, so we can get insights on what is happening on their house as well as what is happening to their competitors (aka: the market). Based on that, frequent catch-ups and one-to-one meeting are required for gathering such info.
- Data analysis and meetings preparation.
- KPIs and client pack analysis to pursue the company’s growth looking for new opportunities within existing clients
- Manage sales activities using the Salesforce CRM system. Update all interactions (calls, visits) with clients in CRM
- Respond to client’s operational problems. As key interface for the customer, and requests from the customer shall be managed by the Sales manager, either directly or via communication with other departments focusing on in-house problems.
- Receiving training or coaching. Skills training is a key part of career development so KAMs should do ride-alongs, 1-to-1 sessions, team huddles on a weekly basis
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
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Job Detail
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Job IdJD1435289
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned