Job Description

About Company:
The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates.
Job Summary:
As a Store Officer, you will be responsible for overseeing the smooth functioning of our retail store and ensuring that all processes and procedures are followed. You will be the go-to person for store operations and will have a significant impact on our overall success.
Key Responsibilities:

• Oversee all aspects of store operations, including inventory management, sales, customer service, and staff supervision.
• Ensure compliance with company policies and procedures, including pricing, promotions, and product placement.
• Monitor sales and inventory levels and make recommendations for stock replenishment or adjustment.
• Conduct regular stock checks and maintain accurate stock records.
• Collaborate with the purchasing department to ensure timely and accurate ordering of products.
• Handle customer complaints and provide excellent customer service at all times.
• Train and supervise store staff, ensuring they are knowledgeable about products and services and adhere to company policies.
• Maintain a clean and organized store environment to enhance the shopping experience for our customers.
• Prepare weekly and monthly reports on store performance and provide insights for improvement.

Qualifications and Skills:

• High school diploma or equivalent; bachelor's degree in business or related field preferred.
• Proven experience in a retail or store management role.
• Strong understanding of retail operations and inventory management.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in Microsoft Office and retail software.
• Strong organizational and time-management skills.
• Attention to detail and ability to analyze data.
• Ability to lead and motivate a team.
• Proactive and problem-solving mindset.
• Passion for delivering exceptional customer service.

Why work with us?
At IIQAF, we value our employees and invest in their growth and development. As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment and contribute to the success of our retail chain. We offer competitive salaries, comprehensive benefits packages, and opportunities for advancement within the company.

IIQAF