Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
Train, develop, supervise staff, conduct appraisals and performance reviews, as well as recommend training and development.
Ensure compliance with safety and mall regulations.
Respond to customer complaints and comments.
Organize special promotions, displays and events.
Monitor inventory and stock levels
Experience & Skills Essential 3+ years exp. in Retail working as Store Manager or Supervisor Skills
Excellent organizational, time management, prioritization, and multitasking skills
Strong leadership and customer management abilities.
Expertise in sales techniques and product knowledge
Excellent communication and interpersonal skills.
Good knowledge of current trends and use of social media platforms
Proficiency with Microsoft Office and accounting software programs